We get it. Our service is out of the usual, and the value out of this world. Check the list below for answers to some of our most common questions.
We focus solely on the health and fitness industry. It gives us an edge, and we can understand our customers better, stay on top of design trends, and follow what's going on in the industry. Also, we focus on quality and have an amazing team of designers with internal systems for quality control.
You can expect to receive your design within 1-2 business days on average. We try to deliver everything as quickly as possible. However, larger time-intensive projects may take more than two days to complete. We will set realistic expectations for you as the requests come in.
YES, there is no limit! You are welcome to queue up and make unlimited design requests at any time. However, we can only handle one project at a time and cannot proceed to new designs until the active one is approved and completed.
Revisions are also unlimited, and we will work on those until you are 100% happy. If you need changes done to a previous request that was already complete, we will pause the new active project and make revisions so you can have those completed quickly.
The service covers just about any print or digital graphic you can imagine. You can see a helpful list of ideas under How It Works.
Whenever you request a social media ad design, we make it a top priority to ensure the files pass the text check. You can count on us to comply with all ad guidelines and policies for Facebook and Instagram.
Yes, just provide us with the instructions in English.
Not at all, you are enrolled on a month to month membership and can cancel anytime hassle-free.
There are absolutely no hidden fees. The package price is exactly what you pay every month.
You can log on anytime and cancel through the billing portal.
Our graphic design plans come with a full 14-day 100% money-back guarantee. Love the service, find it a huge value for you and your business or you can get a 100% full refund for your initial membership fee.
If you need more active designs at a time, you can purchase additional subscriptions to receive more volume.
We set up all accounts manually during normal business hours between 8 AM - 4 PM CET Monday through Friday. You should be able to use your account within 30 minutes from the time of sign up and can start making requests immediately. If you are ordering outside of these hours, your account will get set up the next morning.